Mediation
Mediation as a way to an agreement without unnecessary escalation of the dispute
We help companies and individuals to find an acceptable solution to business, labor, personal and cross-border disputes. Mediation can take place in person or online and, if necessary, in several languages.
About the service
Dispute resolution based on the agreement of both parties
Mediation is a method of out-of-court dispute resolution in which an impartial mediator helps the parties to restore communication, name the disputed issues and seek a mutually acceptable solution.
The mediator does not decide who is right or dictate the outcome to the parties. He guides them in a conversation so that they can assess the available options and create an agreement that takes into account their needs and interests.
When to use the service
When can mediation help?
A dispute arose between business partners
You cannot agree on the fulfillment of the contract, payment, terms, responsibility or continuation of cooperation.
You need to resolve a workplace conflict
A dispute between an employee, employer or colleagues complicates communication and further functioning of the working relationship.
You want to avoid lengthy court proceedings
You are looking for an opportunity to try to resolve the dispute by agreement before it is pursued further through legal channels.
The parties to the dispute speak different languages
This is an international or cross-border dispute where the language barrier makes communication and finding a common solution difficult.
Scope of service
What we will ensure in the mediation
Initial assessment of the situation
We will familiarize ourselves with the basic circumstances and assess whether the given dispute is suitable for mediation.
Contacting and Engaging Parties
We will explain to the parties the principles of mediation, its course and the conditions necessary to start the process.
Impartial conduct of communication
The mediator will create a space for listening to both sides and will help name the disputed questions, needs and interests.
Finding possible solutions
The parties, with the help of a mediator, will explore the available options and their practical implications.
Multilingual course of mediation
In case of cross-border disputes, we will ensure communication in the agreed languages, including the necessary interpretation or translations.
Capturing the resulting agreement
If the parties reach a solution, the agreed points are recorded in writing. The specific legal form and further procedure will be determined according to the nature of the dispute and the relevant legal regulations.
Typical assignments
What disputes can mediation help with?
How does the collaboration take place
From conflict to joint solution
- 01
You will describe to us the basic situation
One of the parties or all parties to the dispute can contact us. You state the subject of the conflict, the number of parties, the languages used and the current status of the situation.
- 02
We will assess the suitability of mediation
We will check whether it is possible and appropriate to resolve the dispute through mediation. At the same time, we will explain its principles and further procedure.
- 03
We will agree on the terms
We will agree with the parties the form of the meetings, the language, the place or the online platform, the expected scope and the price of the mediation.
- 04
Mediation meetings will take place
The mediator conducts joint communication, helps to identify points of dispute and supports the parties in creating possible solutions.
- 05
The result is recorded
If the parties reach a common solution, the agreed points are captured in writing. Mediation can also end without an agreement if a common solution cannot be found.
Why MALAMAN
A reliable partner for your assignment
72+ languages and their combinations
Support your corporate expansion – German, English, Polish, Hungarian and other major languages With professional quality and a precise delivery deadline.
Quote within 20 minutes
For standard inquiries, we usually prepare a quote within 20 minutes.
Qualified professionals
We entrust the task to an expert according to the language combination, field and purpose of the resulting text.
Short delivery times
Standard documents of two to four pages can often be processed within 24 hours. We always confirm the date according to the assignment.
Confidentiality
We work with documents and information confidentially and make them available only to experts involved in the project.
Experience since 2008
We have been providing language and document services to companies, institutions and individuals since 2008.